The Hotel

The Custom House Hotel is situated in the heart of London Docklands, only a short distance from London City Airport (2 miles), Canary Wharf (3 miles) and Tower Bridge (5 miles).

Use the Transport For London Journey Planner to plan how to get to us across London:

Travel By Rail

Docklands Light Rail (DLR)

[ DLR web site ]

The Docklands Light Railway (DLR) stops at Custom House for ExCeL for direct access to the western entrance of the ExCeL centre and is directly opposite the Custom House Hotel.

DLR provides direct links to the London Underground network including the Jubilee Line and Silverlink Mainline services at Canning Town station, District and Circle at Tower Gateway, Northern Line, Central, Waterloo and City, Circle and District Lines at Bank Station.

For enquiries prior to travel please use the services below:

• DLR Travel Hotline (24 hrs) 020 7918 4000
• London Transport Travelcheck (24 hrs) 020 7222 1200
• DLR Customer Services 020 7363 9700 (Answerphone out of office hours)
• Ceefax page 436
• Teletext page 164
• E-mail Customer Services at cservice@dlr.co.uk

Silverlink Metro

The Silverlink train service operates between Richmond to North Woolwich via Kew, Acton, Willsden, Hampstead, Homerton, Stratford and Custom House for ExCeL. For further information about Silverlink trains contact 0845-6014867.

Eurostar

St Pancras International is the terminus for the Channel Tunnel high-speed rail service. Kings Cross tube station is next door to St Pancras International where you can get the Northern Line tube to London Bridge station. The Jubilee Line Extension links London Bridge station to Canning Town in 14 minutes. The journey to Custom House can then be completed by DLR to Custom House for ExCeL.

[ St Pancras International web site ]

Travel By Air

London City Airport

[ London City Airport web site ]

Adjacent to Custom House and ExCeL is Europe's leading airport dedicated to the business traveller.

With 'check in' and 'check out' times of less than 10 minutes, and being less than 5 minutes from Custom House and ExCeL's main western entrance, LCA could not be better located.

Currently, 9 airlines service 30 European cities, including five key hubs:- Paris, Brussels, Amsterdam, Frankfurt and Zurich. There is also a shuttle bus service available.

Please contact us for further details.

For more detailed maps of the area visit: MultiMap.com (key in E16 3BY for a map of the Custom House area).

Travel By Road

By Car

The hotel is just a 10 minute drive from Tower Bridge and a 25 minute drive from Junction 30 on the M25. We are also easily reached from Central London via the Limehouse Link and via the M25, A13, M11, A406 (North Circular), the Blackwall Tunnel and Rotherhithe Tunnel from other parts of the country.

Details and maps are available at the ExCeL Centre site.

From the M25 NORTH

At Junction 27 follow the M11 towards London City.

On the M11, exit at the Junction 4 onto the A406 (towards Ilford, Barking and Excel).

Once you have past Ilford and Barking, you will arrive at a huge roundabout. Follow the A1020 in the direction of City Airport/ExCeL.

Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town.

This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the ExCeL and the Docklands Line Railway. For Car Park turn right at the traffic lights then right again entry has red and white barrier.

From the M25 SOUTH

At Junction 30 take the A13 towards London City.

Once you arrive at the huge roundabout take the A1020 in the direction of City Airport/ExCeL.

Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town.

This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the ExCeL and the Docklands Line Railway. For Car Park turn right at the traffic lights then right again entry has red and white barrier.

From Stanstead M11

Exit at the Junction 4 onto the A406 (towards Ilford, Barking and Excel).

Once you have past Ilford and Barking, you will arrive at a huge roundabout. Follow the A1020 in the direction of City Airport/ExCeL.

Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town.

This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the ExCeL and the Docklands Line Railway. For Car Park turn right at the traffic lights then right again entry has red and white barrier.

By Bus

Bus 147

Ilford to Canning Town stopping at: Browning House, East Ham, Upton Park, Prince Regent Lane (for Prince Regent station), Custom House for ExCeL, Royal Victoria, Keir Hardie Estate, Canning Town.

Bus 241

Stratford to Canning Town, stopping at: Plaistow, New Barn Street, Freemasons Road, Custom House for ExCeL, Keir Hardie Estate, Canning Town.

Bus 262

Stratford to Beckton, stopping at: Plaistow, Prince Regent Lane (for Prince Regent station), Tollgate Road, East Beckton, Beckton (Savacentre)

Bus 473- Stagecoach

Stratford to North Woolwich, stopping at: Plaistow, Victoria and Albert Docks (for Prince Regent station), London City Airport, Silvertown, North Woolwich. By Direct access to a dual carriageway connects the new international exhibition centre with the national motorway network, the West End and the City.