Facilities

Custom House Hotel General Facilities

• 24 hour reception and security presence
• CCTV throughout the hotel
• Convenient check-in/out. Check-in from 14.00 and check-out by 11.00
• Late check-out subject to availability and at a charge
• Car parking (at a charge, on a first come first serve basis)
• Dry cleaning /laundry pickup with same-day service (at a charge)
• Wi-Fi internet access in public areas (at a charge)
• Wired high speed internet access in all bedrooms (at a charge)
• Luggage room
• Maintenance/emergency service
• Newspaper (subject to availability)
• Secure entry system
• Lift/elevator to all floors
• Electronic key card system
• Safety deposit boxes (available in superior rooms and apartments only)
• Daily housekeeping service
• Business centre with computer and internet access
• Secretarial service (at a charge)
• Bridge link outside hotel direct to the ExCeL conference centre
• Wheelchair access
• Concierge for everything from giving local directions to arranging tours