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Welcome to Custom House Hotel
Ideally located opposite the Custom House stop on the Docklands Light Railway (DLR) and adjacent to the Excel Convention Centre. Now refurbished and trading as 'Ibis Styles London ExCel' as of 7th January 2013.
We are a modern and contemporary hotel with friendly and welcoming staff, who pride themselves by offering traditional service and a warm smile.  Extensively refurbished throughout 2012, the hotel is fresh, vibrant and ideal for both business and leisure travellers with a mix of double and twin rooms, 302 rooms in total.
12 individual apartments are available, offering an ideal solution for longer stay guests or VIP guests.
Located outside the London Congestion Zone, an 80 space car-park is available onsite (charges apply) the hotel is ideally situated for exploring the attractions in the area as well as a base for exploring London and its major attractions. 
The adjacent DLR is well connected to the Tube network with fast & frequent connections across London, the Jubilee Line connects the hotel to The Shard and the London eye in 15 and 20 minutes respectively.
Located nearby
- Excel Convention Centre
- Canary Wharf business district.
- London City Airport
- The O2 Entertainment Centre
- The Emirates Air Line (Cable Car)
- Westfield Stratford Shopping Centre

There are 4 dining options in the hotel from our funky 'Coffee Shop' as well as our new 'Camelia Breakfast room' to our traditional 'Pub & Kitchen' & our new 'Steak & Grill Restaurant'.  Every outlet offers great value and a choice of popular food items .
The Capstan Conference Centre boasts 4 meeting rooms with capacity from 2-200 guests and is self contained with a variety of equipment available to hire as well as a variety of different catering options including outside catering. 
* Now re-branded as the ibis Styles London Excel from 7th January 2013.